Policies
& Statements

Privacy Policy

1. Introduction

S.Arch PSC ("S.Arch," "we," "us," or "our") is a professional services corporation organized under the laws of the Commonwealth of Puerto Rico, providing architectural, planning, and related design services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website (the "Site") or engage our professional services.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

a. Information You Provide Directly

We may collect personal information you voluntarily submit, including but not limited to:

• Name, title, and company affiliation
• Email address, phone number, and mailing address
• Project information, property addresses, and design briefs
• Documents, drawings, photographs, and files you upload
• Payment or billing information (when applicable)
• Any other information you choose to share via contact forms, email, or correspondence

b. Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies, web beacons, and similar technologies, including:

• IP address and approximate geographic location
• Browser type, operating system, and device identifiers
• Pages visited, time spent on the Site, and referring URLs
• Date and time of access

c. Information from Third Parties

We may receive information about you from third-party services such as analytics providers, marketing partners, or public records when relevant to our professional services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide requested professional services
• To prepare proposals, contracts, and project documentation
• To communicate regarding ongoing projects, schedules, and deliverables
• To improve our Site, services, and client experience
• To comply with legal, regulatory, and professional obligations, including those imposed by the Puerto Rico Board of Examiners of Engineers and Land Surveyors (CIAPR) and applicable licensing authorities
• To send administrative communications, newsletters, or marketing materials (where permitted)
• To detect, prevent, and address technical issues, fraud, or security incidents

4. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds: (i) your consent; (ii) the performance of a contract; (iii) compliance with a legal obligation; (iv) protection of vital interests; or (v) our legitimate professional interests, provided such interests do not override your rights and freedoms.

5. Disclosure of Information

We do not sell or rent personal information. We may share information in the following circumstances:

• With Service Providers: Trusted vendors who assist in operating the Site or delivering our services (e.g., cloud storage, IT support, accounting), subject to confidentiality obligations.
• With Project Collaborators: Engineers, contractors, consultants, government agencies, and other parties necessary to advance your project, only as required.
• For Legal Compliance: When required by law, court order, subpoena, or governmental request, including disclosures to Puerto Rico OGPe, ARPe, municipal Permit Offices, FEMA, HUD, or other regulatory bodies.
• In Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.
• With Your Consent: Whenever you authorize us to share information.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance functionality and analyze usage. You may configure your browser to refuse cookies; however, some features of the Site may not function properly as a result.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Project records may be retained for the period required by professional licensing rules, applicable statutes of repose, and contractual obligations.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access, correct, or delete your information
• The right to object to or restrict certain processing
• The right to data portability
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information in Section 13.

10. Children's Privacy

The Site is not directed to individuals under the age of 13 (or 16 where applicable), and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we may delete it.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

12. International Users

The Site is operated from Puerto Rico, United States. If you access the Site from outside Puerto Rico or the United States, you understand that your information may be transferred to, stored, and processed in jurisdictions with data protection laws that may differ from those in your country.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after such changes constitutes acceptance of the updated Policy.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website operated by S.Arch PSC ("S.Arch," "we," "us," or "our"), a professional services corporation duly organized under the laws of the Commonwealth of Puerto Rico. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Site immediately.

2. Nature of Services

S.Arch is a licensed architectural firm offering professional architectural, planning, permitting, design, and consulting services in Puerto Rico and other jurisdictions where duly authorized. The content on the Site is provided for general informational and marketing purposes only and does not constitute professional advice, an offer to perform services, or the establishment of a client–architect relationship. A formal written agreement is required before any professional services are rendered.

3. No Professional Advice

Information presented on the Site, including descriptions of projects, methodologies, regulatory frameworks, and design concepts, is provided "as is" and shall not be relied upon as a substitute for professional consultation. Architectural, engineering, zoning, permitting, and code-related matters require site-specific analysis by qualified professionals. S.Arch disclaims all liability for actions taken or not taken based solely on Site content.

4. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, photographs, renderings, drawings, designs, plans, videos, and software (collectively, "Content"), is the exclusive property of S.Arch PSC or its licensors and is protected by United States copyright, trademark, trade dress, and other intellectual property laws, as well as the laws of the Commonwealth of Puerto Rico.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content without our prior written consent, except for personal, non-commercial viewing of the Site.

The "S.Arch" name, logo, and associated marks are trademarks of S.Arch PSC. Unauthorized use is strictly prohibited.

5. Project Imagery and Confidentiality

Photographs, renderings, and project descriptions displayed on the Site may include works completed by or attributable to S.Arch. Such display does not waive any confidentiality, copyright, or contractual rights held by S.Arch or its clients. Visitors may not appropriate, repurpose, or distribute project imagery without authorization.

6. Permitted Use

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You shall not:

• Use the Site in any way that violates applicable federal, Commonwealth, or local laws or regulations
• Attempt to gain unauthorized access to the Site, its servers, or related systems
• Introduce viruses, malware, or other harmful code
• Engage in data scraping, harvesting, or automated collection of Site content
• Impersonate S.Arch, its representatives, or any other person or entity
• Interfere with the proper functioning of the Site or other users' enjoyment of it

7. User Submissions

If you transmit information, files, or communications to S.Arch through the Site (such as via contact forms or uploaded documents), you represent that you have the right to do so and grant S.Arch a non-exclusive, royalty-free license to use such submissions solely for the purpose of responding to your inquiry or providing requested services. Do not submit confidential or privileged information through the Site unless and until a formal engagement is in place.

8. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.

S.ARCH DOES NOT WARRANT THAT THE SITE WILL BE ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, NOR THAT DEFECTS WILL BE CORRECTED.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, S.ARCH PSC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONSULTANTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless S.Arch PSC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: (i) your use of and access to the Site; (ii) your violation of these Terms; (iii) your violation of any third-party right; or (iv) any content you submit through the Site.

11. Third-Party Links and Services

The Site may contain links to third-party websites or resources. S.Arch does not endorse and is not responsible for the availability, accuracy, or content of such third-party resources. Your use of any third-party site is at your own risk and subject to that site's terms and policies.

12. Modifications to the Site and Terms

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of the Site at any time, with or without notice. We may also revise these Terms periodically. Continued use of the Site after such modifications constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico and, where applicable, the laws of the United States of America, without regard to conflict-of-law principles. Any dispute arising under or related to these Terms shall be brought exclusively in the courts of competent jurisdiction located in San Juan, Puerto Rico, and you consent to the personal jurisdiction of such courts.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

15. Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. The failure of S.Arch to assert any right under these Terms shall not constitute a waiver of such right.

16. Entire Agreement

These Terms, together with the Privacy Policy and any executed professional services agreement, constitute the entire agreement between you and S.Arch regarding the Site and supersede all prior understandings.

17. Contact Information

For questions regarding these Terms, please contact:

ADA Accessibility Statement

1. Our Commitment to Accessibility

S.Arch PSC is committed to ensuring digital accessibility for individuals with disabilities. As an architectural firm dedicated to creating built environments that serve all members of our community, we extend that same commitment to our digital presence. We continually work to improve the user experience for everyone and to apply the relevant accessibility standards to ensure that our website is accessible to all visitors, regardless of ability.

2. Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, motor, and speech impairments.

Additionally, we strive to comply with applicable provisions of:

• The Americans with Disabilities Act (ADA) of 1990, as amended
• Title III of the ADA, governing places of public accommodation
• Section 508 of the Rehabilitation Act of 1973, where applicable
• Applicable laws of the Commonwealth of Puerto Rico governing accessibility, including Law No. 238-2004 (Bill of Rights of Persons with Disabilities of Puerto Rico)

3. Accessibility Features

We have implemented and continue to enhance the following accessibility features on our Site:

• Semantic HTML structure for screen reader compatibility
• Alternative text descriptions for meaningful images
• Sufficient color contrast between text and background
• Keyboard-navigable menus and interactive elements
• Resizable text without loss of functionality
• Descriptive link text and clear heading hierarchy
• Captions or transcripts for video content, where applicable
• Forms designed with clear labels and error identification
• Consistent and predictable navigation across pages

4. Ongoing Efforts

Accessibility is an ongoing process. We regularly review our website and engage with web developers and designers to identify and remediate barriers. Our team participates in accessibility training, and we test our Site using a combination of automated tools and manual review, including assessments with assistive technologies such as screen readers.

5. Third-Party Content

Some content on our Site may be provided by third parties (such as embedded maps, social media feeds, or PDF documents from external sources). While we strive to select accessible third-party content, we cannot guarantee full conformance for materials we do not control. If you encounter inaccessible third-party content, please contact us so we can work toward a solution.

6. Known Limitations

Despite our best efforts, some areas of the Site may not yet be fully accessible. We are actively working to address any known limitations. If you encounter an accessibility barrier, please notify us using the contact information below, and we will make reasonable efforts to provide the information you need through an alternative accessible format.

7. Feedback and Assistance

We welcome your feedback on the accessibility of the S.Arch PSC website. If you experience any difficulty accessing content, have suggestions for improvement, or require information in an alternative format, please contact us:

When contacting us, please provide:

• A description of the issue you encountered
• The web address (URL) where the issue occurred
• The browser, operating system, and any assistive technology you were using
• Your preferred method of contact for our response

We aim to respond to accessibility feedback within five (5) business days and to resolve identified issues in a reasonable timeframe.

8. Formal Complaints

If you wish to file a formal complaint regarding accessibility, you may also contact:

• The U.S. Department of Justice, Civil Rights Division, regarding ADA compliance: www.ada.gov
• The Office of the Ombudsman for Persons with Disabilities of Puerto Rico (Oficina del Procurador de las Personas con Impedimentos, OPPI): www.oppi.pr.gov

9. Continuous Improvement

S.Arch PSC views accessibility as a fundamental aspect of inclusive design, both in the spaces we create and in the digital channels through which we communicate. We are committed to continuous improvement and welcome the participation of our community in helping us meet this standard.